My husband brought in our Chevy Silverado for a tire repair. Arrived at 4 pm. He was due to be at work around 5 pm. At 6 pm came from our home in Greeneville to switch vehicles so he could go to work. It's 7:15 pm and I'm still waiting!!! They said they were looking for a different color vehicle. They could have just asked.
Brought the car in at 1:30 pm for an oil change, and 4 tires. That I ordered online. Called ahead, said there was 6 cars ahead of us, maybe 2 to 3 hour wait, no problem. I left 5 hours later. 2 guys in the garage. I don't blame them. I blame management. Guy in garage was cool. I remained cool. But they knew, I was there way too long. I like the idea, that Walmart is across the country, and if I have a problem, they are everywhere. No longer. Think that ended my Walmart tire buying days. I'll find other options. I hope Corporate here's of this. So sad. I wouldn't mess with these guys. Hope management gets fired. No one would even come to ring me out. Finally one of the guys in the garage, rang me out. They were short handed anyway. Just very disappointing. Good luck if you go there. You have been WARNED!
I have been here twice. Both times the crew told us that it was a bad place to bring our cars because of the long wait times. On the 2nd visit they refused to change my oil and told me to go to Newport pitstop. I did and those guys are great!
Walmart Tires Auto Parts is a US Car Repair based in Newport, Tennessee. Walmart Tires Auto Parts is located at 1075 Cosby Hwy, Newport, TN 37821, USA.
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